Enter your search term here...
to submit a new ticket
Check ticket status
*How should I place a remark for calls, 'social' and emails?
*How can I find a booking in Traxx?
*IATA - rules What are the exceptions when changing a flight product?
*How to add your location to your remarks in Traxx?
*IATA rules - For which fare/tax will the ticket be reissued? Change of flight product - GDS
See all 173 articles
Everything about your booking
Documents & passengers
There is no space in my name?
What is an e-ticket?
Where can I find more information about my flight?
Where can I find more information about my flight schedule?
Luggage & Seats
How much hand luggage can I take with me?
I would like to take extra luggage with me
I have bought luggage allowance from you, but I don't see it in the 'Manage my booking' on the airline's website?
Can I upgrade my service package after booking?
Why do I need to pay a booking fee?
I would like to add company details to the Payment overview
Change or cancel
Would you like to change the date of your outbound and/or inbound flight?
Help Desk Software