The luggage allowance is stated on the E-Ticket per passenger. If additional luggage has been bought than the luggage allowance can differ per passenger. Also the allowance can be different for a child or an infant. 

E-Tickets are send to the customer after a booking, and stored for our convenience in Traxx. 


You can find the E-Ticket in this Traxx section:


Easiest way is to open the “Mail attachment - E-Ticket”.


There are 2 attachments. 1 is the cost overview, and 1 is the E-Ticket. 

When hovering over the document you see which one is the E-Ticket. 


The E-Ticket

The E-Ticket is a PDF document. In this document you will find a page per passenger. 

The luggage allowance is stated per flight.