A flight ticket can be with or without checked luggage. This is determined by the airline.
Airlines can allow luggage in a "piece concept" (maximum of pieces/suitcases and weight) or a "weight concept" (maximum of total weight).
Often airlines use different terminology for checked luggage:
- Checked luggage / baggage
- Stowed luggage / baggage
- Check in luggage / baggage
In case of a weight concept, please inform customer that 1 bag/suitcase should never exceed 32 kg
Every airline allows hand luggage. Airlines use different terminology for hand luggage
Carry on luggage / baggage
Hand luggage / baggage
Cabin luggage / baggage
General ruling hand luggage:
Often: 1 bag and 1 personal item
Personal item: under the seat in front of you
1 bag usually max sizes: 56 x 36 x 23 cm
Incl. handles & wheels
Where can a customer find information about luggage?
(see images underneath)
From the Search Results Page and throughout the booking flow
In the My Account in the "luggage" section (here customers can also find link to the airline's website to read all details regarding luggage)
During booking on the Search Results page: