As the auto rebook in Traxx did not work, you need to go to Amadeus.


1. Determine if you should cancel the booking based on the following information: 

    - What is the total booking amount? If the amount is high, try to rebook (despite the departure date).

    - Is the departure date more than 3 weeks away and the total booking amount is not too high? Cancel the booking and send the customer an email from Traxx.

    - Is there no availability, cancel the booking and send the customer an email from Traxx.


2. Check in which office ID the booking should be created (you can see this underneath the flight itinerary in Traxx).

    Check the dispatch overview to know which smartkey to use for each booking office.



3.   Book the flights as per the flight itinerary information in Traxx.


4.   Create the PNR with the following mandatory information:

    - NM1 Lastname / firstname gender (adt/DDMMMYY)
    - TKOK
    - AP
    - The OOB smartkey 

        You can find the dispatch consolidator in Traxx
        You can find the corporate code in Traxx (if no code type X) 

        If securate than type securate.


5.   Make a quote for the lowest possible price with: FXB/R,U22182,UP,FC-EUR/FF-Classic
FXB/R,- Get the lowest price and rebook the segments if needed
U221892- Add a corporate code (this is shown with the booking office ID)
,UP- to get both Published and Unifares
,FC-eur- to make the quote in the currency of the customer
/FF-classic- to add a fare family (this is shown below the booking office ID)


The TST is automatically created in the PNR.


6. Compare the price with the price in the Traxx order

!Important note: GDS orders for BBE + CBE never send a paylink, this is against the law in Belgium!


7. Add a special OOB remark in Traxx