1.    Determine the departure date

if departure date > 2 days, assign to out of balance queueand tell the customer that the booking is in progress and should receive his documents within 2 hours. 

if departure within 2 days, handle the out of balance (see step 2)


2.    Rebook the OOB booking via Traxx 

if not successful, go to step 3


3.   Determine GDS, LCC of Dynamic packages to handle OOB : Amadeus, Worlspan, LCC (Pyton/Travelfusion) or Dynamic Packages


4.    Add a special OOB remark in Traxx