NON MOR  =  Airline (or other suppliers) is the Merchant Of Record, meaning the credit card of the customer is directly charged by the airline (or other supplier),


Possible NON MOR products:

  • Flights

  • Insurances


Travix Excellence Center is
responsible for fulfillment  of the flight product (ticketing/refunds/voids):

When the ticket is issued, the credit card of the customer is directly charged by the airline. Credit card credentials are stored in a secured environment in the PNR.

 

A NON MOR booking is created on our website, but the customer pays the airline (or other supplier) directly. Advance of this is, that the credit card fee (the fee that credit cards charges when they are used) is paid by the airline, and therefore we don't have to higher our prices to 'cover' the credit card fee. 



Very important:  Never send a paylink for changing a flight in Traxx when the booking is NON MOR. The airline penalty & fare difference will be charged by the airline directly to the credit card of the customer. We can only send a paylink for the service fee of Travix.


You can recognize a NON MOR booking on the black tag above the itinerary and in the payments part.